IT personnel perspective of the slow adoption of cloud computing in public sector: Case study in Oman

Abstract

The ability to provide public eservices has tremendously increased with the rapid advancements and development of the IT infrastructure and the availability of internet. The aim to ensure the scalability, flexibility and feasibility to meet the IT infrastructure demands which can be achieved with the Cloud Computing technology. Therefore, the perspective of the IT personnel, working in Oman public sector organizations, becomes imperative towards understanding the factors that impact the willingness to adopt Cloud Computing technology. This research aims to understand whether an IT personnel's perspective is an influencing factor in the slowness of the adoption of Cloud Computing. And also whether the influencing factors are an outcome of individual characteristics of the IT personnel or an outcome of the characteristics of the technology itself. The authors examine the factors and build a research model that integrates the two types of factors; those that relate to the individual characteristics of IT personnel (Human-related factors) and those that relate to the IT personnel's perception of various characteristics of the Cloud Computing technology (system-related factors). This study is based on quantitative approach wherein the online survey is applied for collecting the information. The findings of this study will reveal and highlight the IT personnel perspective as a factor faced by Oman public sector organizations in the slow adoption of cloud computing technology.