IT in the workspace – The need for digital transformation

Abstract

Abstract We live today in a world irreversibly and comprehensively impacted by the digital economy, either by its ability to transform traditional markets into digital ones or by creating new ones altogether. In such a digitized environment, agility, speed, adaptability and innovation through disruption are key attributes for organizations to maximize, in order to enable their workforce to be effective and efficient and achieve the organizational goals. The paper aims to outline that organizations have, as part of their digital transformation journey, opportunities to embrace the benefits that the new tools of the digital economy, such as cloud, mobility and big data analytics bring. The most immediate advantage of such a change is the ability to reduce the total IT spend, making the organization more frugal and allowing resources to be diverted into other ( potentially revenue generating ) parts of the business. As a method of proving that, we’ve taken several case study examples of enterprises both achieving savings by implementing new tools into their business. However, businesses often do not settle just for that but instead use part of the newly freed up resources to enhance their digital environments. Digital tools enable teams to work easily together and allow the workforce to access any and all of the organization’s resources from anywhere and at any time they wish. This “consumerized” demand model, where IT service is customized every step of the way is what lead enterprises to change their internal IT work frame and thus migrate from the legacy “one size fits all “ model, to the new, flexible, scalable and customizable model, through the usage of new capabilities like Cloud, Big Data, Analytics, Internet of Things (IoT), Mobility.