Abstract
Explores the results of interviews with 301 public
 library users regarding users' attitudes to IT and
 levels of IT literacy. Attitudes averaged 47%
 positive, 30% negative and 23% neutral. Other
 views concerned the impact of technology on work,
 children and quality of life. Library users displayed
 varying levels of IT literacy. Six types of users were
 identified: non-users (technophobes);
 reluctant/anxious; work-related; casual/occasional ;
 experience/regular and high flyers (technophiles). lt
 is essential to understand how public library users
 perceive lT if electronic sources are to be
 successfully implemented in public libraries.
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