IT governance as an institutional efficient tool for developing the Albanian economy

Abstract

Problem Statement: The operation of IT in Government dealings has the potential to provide better services to people, faced with acceptance problems,the rejection and acceptance of IT is another problem.Research Questions: What factors contributes to the citizens acceptance and adoption of IT Governance in Albania, the implication of these findings for Albanian and other countries in a similar state?Purpose of the Study: The role of IT Governance in institutional efficiency is one of the purposes for conducting this study.The research would be of interest to the government official in the managing and planning of IT governance. The research study highlights the significant factors correlated with IT Governance adoption.Research Methods: A case study approach was used since the tradition of case study method has been used in various similar setting especially in learning institutions. In order to obtain a high number of respondents in a short period, Qualtrics online survey software was unanimously adopted in collecting the data.Findings: Knowledge and financial status had a positive impact on citizen’s attitude toward using IT governance income status had a stronger impact on attitude (beta=0.031) than the perceived knowledge of use (beta=-0.029).Conclusions: The findings from the study suggest that construction of attitude deserves more attention in citizen adoption of IT Governance due to considerable influence on the believe of Governmental Institution. Policy makers should consider the significance of these factors so as to correct the existing low-level of adopting IT Governance in Albania.