IT governance and IT application orchestration capability role on organization performance during the COVID-19 pandemic: An intervening of business-IT alignment

Afrizal Tahar,Detra Putri Kunimasari,Hafiez Sofyani

doi:10.31106/jema.v18i1.9311

Abstract

The COVID-19 pandemic has evolved into a multi-faceted global crisis with massive challenges for any organization around the world. With lockdowns and other social distancing protocols implemented in countries worldwide, economic activities and social interactions become increasingly reliant on technology. This study aimed to examine the intervention role of business-IT alignment on the influence of IT governance (ITG) and IT application orchestration capability (IT-AOC) on organization performances. The educational sector was chosen as an object of study as this sector will experience a decade of radical technology-driven change due to COVID-19's stimulus and there were limited IT-AOC studies that used this sector as a research object. This study use a survey method and purposive sampling with a total classified sample of 55 higher education institutions (HEIs) and 110 respondents involved represent the samples. Data analysis was conducted using a Variance-Based Structural Equation Modeling (VB-SEM) approach of Partial Least Square (PLS) technique. The results suggest that both ITG and IT-AOC have a positive effect on organization performances. Moreover, this study proved that business-IT alignment can intervene the influence of ITG and IT-AOC on organization performances.

Highlights

information technology (IT) governance and IT application orchestration capability role on organization performance during the COVID-19 pandemic: An intervening of business-IT alignment by Afrizal Tahar, Hafiez Sofyani, Detra Putri Kunimasari Introduction
This study aims to examine and analyze the effect of IT governance and IT application orchestration capability (IT-AOC), business-IT alignment on organization performances with business-IT alignment role as an intervening variable
This study indicates that IT governance, IT-AOC, and IT business alignment positively affect higher education institutions' (HEI) performances in different levels of significances

Summary

Introduction

IT governance and IT application orchestration capability role on organization performance during the COVID-19 pandemic: An intervening of business-IT alignment by Afrizal Tahar, Hafiez Sofyani, Detra Putri Kunimasari Introduction. The framework of this study is a development Queiroz et al, (2018) model, which examines the impact of IT-AOC with the agility process on companies' performance in America, Australia, and Germany. They concluded that ITAOC affects process agility and improves organizational performance. They suggest further study to develop IT-AOC measures with other issues such as application ownership, governance, and control. The educational sector (HEI) was chosen as an object of study as this sector will experience a decade of radical technologydriven change due to COVID-19's stimulus and there were limited studies that used this sector in IT governance and IT-AOC studies

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Discussion

Conclusion