Abstract
Kirsch et al. (2002; 2010) highlight the control of IS projects. For them there are complementarities between formal and informal control to evaluate IS projects. In this article, we show that in IS projects the evaluation is a simultaneous mix of formal and informal control. Our practice based View of IT controlling is illustrated by a management tool that estimates the budgetary and planning deviations in uncertain environment (extraction and valuation of tasks in MS project). We then enrich the theory through the hybrid indicators.They combine informal and formal control. Our methodology is inductive and we generalize our results from the research and development of Information systems projects in computer industry (ISDP).
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