IT and Organizational Agility: A Critical Literature Review

Abstract

The significant role of Organizational Agility (OA) on Organizational Performance has been shown in many studies. Wherein the existence of Information Technology (IT) to support OA is proven to be substantial. Previous studies showed that IT and OA indicators and its combinations could vary widely. To be able to comprehend the IT indicators that were used, OA element examined, and reveal the extent of research, literature study required. This study contributes by providing: (i) literature review which includes both quantitative and qualitative research, (ii) the elaboration of IT terms in OA, (iii) OA types that were used, (iv) variables which support OA. The literature review process in this study was done manually on journals related to IT and OA, which was obtained from reputable journal databases. Based on the extraction and synthesis process, four themes were identified, which are: IT on Organizational Agility, IT/IS Alignment/Governance on OA, and Organizational Agility Antecedent and IT Architecture – OA Framework. In each theme, a research question proposed, which can be useful as an insight for future research.