Abstract
Introduction: Banks and Investment in IT New Strategic and Structural Tendencies in European Banking Evaluating the Performance of Investments in IT: Reflections on the Productivity Paradox The Evaluation of the Performance of IT Investments: An Empirical Analysis of the European Banking Industry Technical Change in the European Banking Industry: Methodological Problems and Empirical Results Possible Explanations of the Productivity Paradox in the European Banking Industry Conclusion
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