Abstract
Companies expect to gain competitive advantages as well as many tangible and intangible benefits as a result of adopting IT in manufacturing and operations. The objective of this study was to investigate the relationship between information technology (IT) applications and performance in sixty-one Kuwaiti industrial companies. IT adoption included applications that facilitate internal and external information sharing and applications that support manufacturing. Usage of IT applications varied across applications and companies. Manufacturing performance was evaluated along the five dimensions of cost, quality, delivery, flexibility, and productivity. Perceived use of intranets, computer aided design (CAD), computer aided manufacturing (CAM), quality control systems, and forecasting systems were found to have significant relationships with a number of manufacturing performance measures and their elements. The findings are discussed, and conclusions are made.
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