Abstract
This article discusses women patients’ level of awareness of health services and health-seeking behaviour. Further, it analyses their perceptions and experiences of services received under the National Rural Health Mission (NRHM). By employing a survey method, data were collected through 200 women patients from eight Block Primary Health Centres located in Cachar district. The analysis showed mixed experiences of receiving health services. Women in rural areas experience difficulties in accessing health services and low literacy levels, low awareness of services and low economic status, which further contribute to reduced access. Through the NRHM, Accredited Social Health Activist and Auxiliary Nurse Midwives were able to connect well with the community and advance women’s health. Women’s experiences at health centres warrant systematic improvements in service delivery. Additionally, these findings have implications for improving health policies, programmes and services for women in similar rural areas beyond India.
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