ISO/IEC 17025 Implementation at Testing Laboratory in Indonesia

Abstract

In improving the quality management system, the testing laboratory uses the ISO/IEC 17025 standard as a benchmark for the general requirements of testing/calibration competence, including sampling. This standard is also used for quality, administrative and technical activities. Customers, regulators and accreditation bodies may also use them to confirm or acknowledge the competence of the laboratory. The application of standards in laboratory testing is closely related to achieving the quality objectives contained in the laboratory. By using the standard ISO/IEC 17025, the product is guaranteed in security, reliability and certainly has quality. The testing laboratory can be said to run effectively when it can manage flexibility, customer, production, value-oriented, and the primary job of its employees. Therefore, the main clause analysis that influences the achievement of the objectives in the laboratory takes an essential role in the testing laboratory. Analytical Hierarchy Process (AHP) is a tool for assessing any clauses related to the implementation of ISO consist of several competent assessors.