Abstract

The recently released ISO standard, ISO 21001:2018, Educational organizations Management systems for educational organizations Requirements with guidance for use, is poised to have a significant impact on critical elements of quality assurance in higher education. Depending on the nature and extent of existing quality assurance structures, three potential use scenarios of the new standard appear possible: ISO Alongside, ISO Instead, and ISO Inside. The Standard may be used as an adjunct to existing quality assurance approaches (ISO Alongside). Some quality assurance systems may opt to incorporate the attainment of ISO 21001 certification as the determinant of holding an accredited or approved status (ISO Instead). Finally, the achievement of ISO 21001 certification may serve as a pre-requisite to the application for specific recognitions or accreditations (ISO Inside).

Highlights

  • Despite the international character and reach of manyHigher education today operates in an environment of higher education programs, agreement on one mark of quality global competition for reputation, talent, and students

  • It is common for business schools to basis of that competition is increasingly focused on quality pursue what is often called the triple crown accreditation of (Musselin, 2018)

  • ISO 21001:2018 follows the general structure of ISO overarching model termed an EOMS or management system 9001:2015, which is aligned with Annex SL, the norm for all for educational organizations (ISO, 2018a)

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Summary

Despite the international character and reach of many

Higher education today operates in an environment of higher education programs, agreement on one mark of quality global competition for reputation, talent, and students. Standardization (ISO) has recently entered the fray with accreditations are needed with up-front costs of over $100,000 several new standards that may shape the view of quality in along with multiple years and significant staff time. Standard, ISO 21001:2018, which is focused on education rankings and accreditation do not address the organizations and may have significant implications on rapidly growing area of educational certificates, which higher education quality assurance including accreditation. The new standard, based on countries, and with schools building alliances across the widely used ISO 9001:2015 may represent a turning point borders and continents, there is a rapidly growing towards a more consistent and international quality mark for need for them to be able to identify those institutions in higher education. Following the publication of the The sections of the ISO 21001 are shown in Figure 1 below

Key elements Prefatory material Context of the organization
Attaining ISO certification would be understood as indicative
The short and limited duration of ISO certificates and
Impact on accreditation
The scenario of ISO inside may prove tempting to
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