Abstract
No accessInternational Journal of e-Business ManagementOther Journal Article01 December 2007Is the Technology Acceptance Model Valid for BIMB Mobile Banking? Authors: Hanudin Amin Authors: Hanudin Amin Universiti Malaysia Sabah Google Scholar More articles by this author SectionsAboutPDF/EPUBExport CitationsAdd to FavouriteAdd to FavouriteCreate a New ListNameCancelCreate ToolsTrack CitationsCreate Clip ShareFacebookTwitterLinkedInEmail Abstract The technological advances in wireless technology have introduced the most promising banking service mobile banking though it is still marginally adopted. In its simplest form, mobile banking enables bank customers to receive information on their account balances via SMS. Adopting technology acceptance model (TAM), this study examines the factors that determine intention to use mobile banking among Bank Islam Malaysia Berhad's (BIMB) customers. This study extends TAM to include perceived credibility, perceived self-efficacy and normative pressure. The results support the extended TAM in predicting the bank customer's behavioural intention to use mobile banking. Moreover, the study validates the robustness of TAM to study mobile banking. The results of this study will also extend current knowledge on technology acceptance, and mobile banking in particular. Full Text DOI Previous article Next article RelatedDetails View PUBLICATION DETAILSDate of Publication:December 2007Journal:International Journal of e-Business ManagementISSN:1835-5412Volume:1Issue:1Page Range:37-49First Page:37Last Page:49Source:International Journal of e-Business Management, Vol. 1, No. 1, Dec 2007: 37-49Date Last Modified:13 June 2019 16:18Date Last Revised:21 September 2010SubjectBanks and bankingCellular telephonesBanks and banking--Technological innovationsCustomer services--Technological innovations METRICS Downloaded 0 times Copyright© RMIT Publishing, 2007Download PDFLoading ...
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