Abstract

PurposeSpiritual tourism has recently been accepted as a growing segment of tourism in business and research circles. The purpose of this paper is to suggest a new dimension in Islamic marketing and investigates spiritual tourism as a new strategy for marketing Islam as a religion.Design/methodology/approachIn this exploratory research, convenient sampling was employed to select Muslim spiritual tourists and Islamic organisations arranging spiritual tourism in Australia. A total of 34 face‐to‐face interviews were conducted. Thematic analysis was used to identify factors relevant to the research themes regarding spiritual tourism and marketing Islam.FindingsSome religious organisations used religious gatherings and festivals as spiritual tourism products to market their religion – Islam. These organisations attracted Muslim and non‐Muslim spiritual tourists to the Islamic places, gatherings, occasions, and festivals by promoting them as spiritual tourism products.Practical implicationsThe paper identifies spiritual tourism journeys and events that could be strategically used by religious organisations for marketing Islam.Social implicationsThis paper aims to build bridges for better understanding of Islam among the Australian public. The paper could be replicated to study the marketing of other religions in other geographical locations.Originality/valueThe paper originates in recognising a genuinely new strategy of spiritual tourism that could be used more effectively for marketing Islam. A future quantitative study could be conducted to test the findings of this paper.

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