Is Organizational Citizenship Behaviour of Teachers Related to the Effectiveness of Higher Education Institutions?

Abstract

This research investigates the relationship between organizational citizenship behaviour (OCB) of university teachers and organizational effectiveness (OE) of Indian Universities. This cross-sectional survey includes 721 teachers from various state and private universities in Rajasthan, India. The findings reveal a positive and significant relationship between organizational citizenship behaviour and organizational effectiveness. Additionally, the state universities show a higher variance of 78% in organizational effectiveness by organizational citizenship behaviour as compared to private universities with 49% variance. This research establishes the conceptual and empirical linkage between OCB and OE within higher education institutions in the Indian context. This study provides some practical suggestions for university administrators for effective institutional management. It also offers input to policymakers to consider OCB as a new and innovative element of appraisal dimension and compensation system apart from traditional parameters of HR systems.