Abstract
Covid-19 has proliferated across the nations with increasing number of cases each day. Thus, IT companies are now forced to operate from remote places with limited IT resources. However, these companies across the globe are on continuous touch with their software development and maintenance teams to ensure that they are productive and are able to deliver their services on the projects on time. We study the challenges faced by the IT companies at this juncture and the need for a different software development approach to complete the projects successfully even during such crisis. In this context, when the IT industries are making attempts to complete their on-going software projects and also to attend to some critical up-gradation in their previously delivered products, the challenges faced by them due to acute shortage of IT resources and transforming the working model from physical setup to remote platform needs to be studied. This calls for studying the existing software development models and practices and defining an alternate one that would suit the present IT scenario.
Highlights
Since the beginning of 2020, the COVID-19 pandemic has emerged as a significant and very global challenge that imposes huge restrictions on the way an IT company conducts its software development and business consulting across the globe
These companies across the globe are in continuous touch with their software development and maintenance teams to ensure that they are productive and able to deliver their services on the projects on time
All of these models did not yet foresee the ‘hard side’ of software development and maintenance that may be experienced during a global crisis such as the COVID-19 one, which has forced the IT industry to operate in the remote mode because of the worldwide lockdown
Summary
Since the beginning of 2020, the COVID-19 pandemic has emerged as a significant and very global challenge that imposes huge restrictions on the way an IT company conducts its software development and business consulting across the globe. During the COVID-19 crisis, some of these companies have proactively deployed collaboration IT platforms, cloud-enabled IT infrastructure, and robust security practices and policies to facilitate their development teams in continuing to work on their software projects. In this context, when the IT industries are making attempts to complete their on-going software projects and to attend to some critical updation to their previously delivered products, the challenges faced by them because of an acute shortage of IT resources and the transformation of the working model from a physical setup. Our research objective is to propose a high-level view of such a model designed based on a survey with project managers working in IT companies in remote mode during the present crisis
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