Is it time sociology started researching incompetence?

Abstract

There appears to be a mismatch between apparent incompetence in the world and the amount of sociological research it attracts. The aim of this article is to outline a sociology of incompetence and justify its value. I begin by defining incompetence as unsatisfactory performance relative to standards. Incompetence is thus intrinsically sociological in being negotiated and socially (re)constituted. The next section foregrounds how widespread and serious incompetence is. This renders effective sociological understanding crucial to welfare. The article then systematically analyses uses of the term in the British Journal of Sociology (a good quality general journal) to assess the current state of research. This analysis fully confirms the neglect of incompetence as a research topic. The next section proposes suitable methods for preliminary incompetence research addressing distinctive challenges like the stigma of being incompetent. These sections then allow incompetence to be better contextualised by other contributing concepts like power, bureaucracy and meritocracy. The final section justifies suggestions about directions for future research.