Abstract

This research aim to develop a model for measuring information technology business value in automobile production to clarify the findings of previous research in this regard. The research sample included an Iranian automobile producing company, which the process of supply, logistics, and production were selected as case of study. Given the research exploratory and descriptive nature of research, sequential qualitative mixed method was selected. Based on the research findings, the measurement model of information technology business value in automobile production included six categories of business value, strategic perspective, business capabilities, business process, information technology resources, and information technology impacts. Given the research propositions, relationships between different categories and the conceptual model of the research were developed. This article synthesises the prior research, provides new empirical insights that gathered on the basis of IT business value concept, and proposes an innovative construct for IT business value.

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