Abstract
We develop and subsequently test a model detailing how knowledge technologies, embodied in intra-organizational information systems (IS), provide opportunities that influence individual-level human motivations to engage in knowledge exchange processes, thereby influencing organizational responsiveness. Our model both explains and predicts the different contributions of IS-driven antecedents influencing organizational responsiveness, to include knowledge technologies, employee motivations, and processes to exchange knowledge. We specifically examine a large government agency charged with responding to national security threats, public health outbreaks, and environmental disasters. For knowledge-intensive enterprises confronting such challenges, organizational responsiveness represents their ability to respond to emergent opportunities or concerns. Our results shed light on both the importance of and macro-level manner in which such organizations can to pair decision support for extreme events with strategic information systems encouraging relevant knowledge exchanges and processes.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
