Abstract
Abstract The main aim of this study is to examine whether Business Process Management (BPM) is a critical success factor for Enterprise Resource Planning (ERP) in the public sector. We considered this question justified in the light of previous research, which unanimously claims that reengineering of business processes and / or BPM significantly supports successful ERP implementations. In order to examine the criticality of the BPM factor, we apply multiple case study methodology and interviewed participants of implementation projects in three public sector institutions. As part of the assessment whether BPM is truly a critical factor, we also assessed the level of commitment of the surveyed organizations in BPM initiatives and measured the adoption success of the system perceived by system users. As a result of the research, we have obtained the basis to challenge the widely accepted statement concerning the critical role of BPM in ERP adoption in the public sector.
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