Iranian National COVID-19 Electronic Screening System: A Mixed-Method Usability Evaluation

Abstract

This study was conducted to determine the mixed-method usability evaluation of the Iranian national covid-19 electronic screening system. The cross-sectional study was carried out in partnership with 116 users of the Iranian national covid-19 electronic screening system and five experts. As a result of the experts’ assessment, the Iranian national covid-19 electronic screening system scored 0-2 out of the 10 principles of Nielsen Jacob, which indicates a good approach to the design of this system. To evaluate, the questionnaire for user interaction satisfaction (QUIS) version 7 was used. Data were analyzed by spss version 19. A total of 112 out of 116 questionnaires were obtained. In the Iranian national covid-19 electronic screening system, nine (33.3%) of the 27 sections scored higher than seven. More than half scored over five. There were no factors in the terminology and system information and learning section between 7 and 9; the highest rankings in the section overall responses to the software were 1) terrible-wonderful 2) difficult-easy; in the section overall reactions to the software, all of the factors were highest; also, the highest rankings were in the section “system capability” for 1) system speed 2) system reliability 3) designed for all levels of users.