IoT-based framework for agile supply chain in FMCG indus-tries – a solution for (post-)pandemic times

Abstract

In recent decades, with the growth of sustainable development, supply chain agility has become very important as a strategy for competitiveness in the business environment, and supply chain stakeholders expect the role of digital developments and efficient tools in these developments in the supply chain to be considered. One of the most important transformational solutions in today's world is the Internet of Things (IoT). It can accelerate activity in the supply chain and create value in the organization. Due to environmental issues and the increasing speed of changes in customer needs in various industries, such as critical industries where agility has a high impact on people's health, these industries have undergone many changes with the emergence of innovation. Therefore, the whole supply chain path requires im-plementing strategies such as agile and green supply chain and achieving smartness. Thus, emerging technologies such as the Internet of Things play a significant role in the agility and greenness of the en-tire path of the supply chain. Given the importance of the FMCG industry and its impact on people's dai-ly lives, this qualitative study aims to provide a framework for agile supply chain sustainability in the FMCG industry and draw possible implications for a post-pandemic period. This framework embedding the IoT into agility in supply chains can effectively guide FMCG companies in using the Internet of Things to streamline the supply chain.