IoT In Increasing Human to Machine Interactions in the Automobile Sector

Abstract

IoT technologies can facilitate machine-to-machine as well as human-to-machine interactions. Use of an automotive human-machine interface can help in exchanging information between vehicles and passengers or drivers. Organizations in automobile sector are using these technologies for providing their customers with seamless customer-experience, which has helped not only in enhancing profitability of the organization; however also in enhancing customer base. An advanced speech-recognition technology is used in the cars for automation of different functions that ensures extraordinary experience for a driver. This requires adoption of an advanced industrial user-interface that connects the human with the machine actively. Present study has analyzed the ways IoT has played a significant role in making human-to-machine interaction possible in automobile industry. In literature-review, different concepts and theories support the impact of IoT in improving human-machine interactions in automobile industry. This chapter has further analyzed the challenges related to the use of this technology. In methodology section of current study, the ways data has been collected in the study has been analyzed. In findings-section, objectives and variables of the study have been considered for designing relevant themes for providing proper insight into the effectiveness of IoT technologies in improving human -machine interactions in automobile industry. The findings section reveals that IoT usage in this industry can enhance customer-experience by improving human-machine interactions especially when using IoT-enabled cars. It has provided proper suggestions regarding the best ways of utilizing IoT in this sector while ensuring reduction of possible risks.