Abstract
A consequence of increased digitization and online access to library materials is that users may view the book digitization process as being devoid of human labour. This process is an example of an invisible infrastructure that utilizes the guise of access and efficiency to underpay, undervalue, and deskill workers. Ruhleder and Star’s (1996) infrastructure framework defines infrastructure as a system that is learned, works with other standards and base systems, and becomes visible upon breakdown. This paper examines the Google Books Project and libraries to illustrate how book digitization projects can easily be made invisible at both an inflated and local scale.
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