Abstract
This study has been conducted to investigate the relationship between the supply chain management (SCM) activities and operational performance through testing the mediating factor strategic agility in (16) pharmaceutical companies listed on Amman stock exchange in Jordan Which is considered one of the most important industrial sectors, where the nature of the work and the problems faced in the performance of supply chain were identified the reasons for the delay of the logistical orders of raw materials they need from suppliers, and found that there is a missing link between partners and is the proportion of obtaining the necessary information from suppliers to complete operations Streamlined and easy production. In terms of identifying the activities of supply chain management as the most important factors supporting the best practices of SCM in pharmaceutical companies (i.e. Alliances with suppliers, Customer Relation Management, Logistic, flow Information and knowledge sharing). The study population consisted of all the executives and directors of departments, sections and employee specialized in SCM in pharmaceutical companies, and a simple random sample was chosen from pharmaceutical companies to conduct a field survey using a tool, a questionnaire, of which 150 were distributed and 139 were retrieved. In addition, a number of statistical techniques have been used for data analysis; such as statistical analysis package for Social Sciences (SPSS) and AMOS, which depends on Structure Equation Modeling approach because of the presence one variable, as well as for the reason of examining the importance of the track. Based on the results of the statistical analysis, it was concluded that there is an impact of the independent variable managing the supply chain on operational performance, but in terms of the intermediate variable, the results showed that the relationship is partial in terms of the strategic agility variable through Path Analysis.
Highlights
Within this current era of globalization, the advancement in the technology, and the rapid changes in the environment surrounding the business organizations, supply chains have become an important phenomenon help the organization in achieving its objectives, and helps it to look towards exploiting the external opportunities, whether locally regionally, or globally, as a result of relationships connecting the partners, suppliers, and the customers inside the chain
Based on the results provided by table (6) the impact value of the supply chain management (SCM) activities on the operational performance (OP) was expressed by the standardized beta coefficient (0.991) this impact value was considered to be statistically significant as the related probability value was < 0.05 (< 0.001).the null hypothesis represented by the main one is rejected concluding that SCM activities affects (OP). 2- Results of testing the sub hypothesis: H01-1: There is No relationship between SCM activities(Alliances with suppliers)and operational performance(at 0.05 level)
Based on the results provided by table (6) the impact value of the Alliances with suppliers (AWS) on the operational performance (OP) was expressed by the standardized beta coefficient (0.643) this impact value was considered to be statistically significant as the related probability value was < 0.05 ( < 0.001)
Summary
Within this current era of globalization, the advancement in the technology, and the rapid changes in the environment surrounding the business organizations, supply chains have become an important phenomenon help the organization in achieving its objectives, and helps it to look towards exploiting the external opportunities, whether locally regionally, or globally, as a result of relationships connecting the partners, suppliers, and the customers inside the chain. This will provide it with power factor Customer Retention and to keep strong relationships with the suppliers for specific demands at times of high demand, so to satisfy their expectations. Since it is noticed the absence of previous researches that have addressed this variable, since the researcher has felt from the present reality of the supply chain and the production in the pharmaceutical factories in Jordan which is considered one of the most important industrial sectors, getting acknowledge with the nature of the work and the problems encountered in performance of the supply chain, the most important that they have problem in finding out reasons for the delay in the logistic demands for the raw materials they need from the suppliers, found out that there is a missing chain between the partners represents in the percentage of receiving the needed information from the suppliers to compete the production processes with ease and harmony
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