Investigation on Equity and Otherness in the Interaction Design Process: A Systematic Mapping

Abstract

This article presents a systematic literature mapping (SLM) process to determine which interaction design practices promote otherness and equity in their executions. The main contribution of this study is the description of the interaction design of each study selected in the SLM. One of the main goals of interaction design is to produce a user-friendly interaction that reduces the negative aspects of the user experience. Essentially, it consists of developing interactive products that are easy, efficient, and pleasant to use from a user perspective. In designing computer systems, it is necessary to include a broad spectrum of user profiles and understand their wishes and needs. Therefore, the comprehensive access to all subjects in the design of a computer system is necessary. The interaction design process must be equity and changeable to ensure that users’ particularities are included and most of them are represented in the system to be developed. The results highlight the importance of designers and performers in interaction design practices to determine if equity and otherness are included in the performance of interaction design practices. However, these specific terms are not generally utilized to highlight usage.