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Abstract
Work activities in the office are generally static and take a long period of time. This activity is carried out with awkward postures that result in fatigue and injuries. The study is conducted in one of the business entities providing services construction and management of network infrastructure at the Division of Process Aligning Service Comply in January 2019. These activities are reflected in the conditions of work posture for bending, the use of maximum range and uncomfortable position of certain body parts, and will have an impact on decreasing productivity of workers. Therefore, an analysis was carried out to evaluate the posture of employees in order to find the potential problem of the work posture used. The RULA method can be used to evaluate musculoskeletal load in a job where a person has the risk of the upper-body activity. The sample used in this study was workers who work in a sitting position with their activities using a computer. Based on the analysis, it is known that worker activity gets a score that indicates that the workstation requires a change.
Highlights
In the manufacturing and service industries, there are many activities that involve interactions between humans and machines
The humans and the work facilities not always synchronous, so the design need to adjust the humans ability and posture [1]. This is not by following the term fit the machine to the man, which results in various complaints by workers such as easy fatigue and injury
Analysis of the Service Comply operator's work postures at this telecommunications company was carried out using the Rapid Upper Body Assessment (RULA) method
Summary
In the manufacturing and service industries, there are many activities that involve interactions between humans and machines. The humans and the work facilities not always synchronous, so the design need to adjust the humans ability and posture [1] This is not by following the term fit the machine to the man, which results in various complaints by workers such as easy fatigue and injury. Workers should not sit or stand while working for long periods with their head, neck, chest, or legs in a slanted work posture If this happens continuously, the metabolic process in the body will be disrupted due to the lack of blood supply that carries oxygen into that part of the body. Almost all activities are still done with computer and involve less comfortable working posture This condition often causes the workers feel some pains in the upper body parts, even those pains sometimes still remain up to several days. The working postures in Service Comply line will be analyzed further using RULA method to know the risk level and appropriate proposed improvements can be given
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