Abstract
The Instrument Landing System (ILS) is the most widely used navigation aid system among the precision approach types, which enables the pilots to approach the runway in the appropriate direction and glide slope, especially in foggy and snowy weather when the visibility is very low. This study investigated the relationship between flight disruptions and ILS in Konya Airport. In this context, meteorological events such as snow, ice, fog, and cancellation, divert and delay events caused by humans (company policy) at Konya Airport in the period of 2019-2022 were revealed with numerical data. In light of these data, it has been revealed that ILS not only provides safe flights but also prevents possible passenger complaints and financial losses by reducing the number of diverts, and therefore ILS is also of great importance in terms of customer satisfaction.
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