Investigation of Self-Esteem and Assertiveness Levels among Emergency Healthcare Personnel

Abstract

Objective: It has been determined that self-esteem and assertiveness level of the individual significantly affect his/her environment. In this study, our goal is to determine the self-esteem and assertiveness levels of healthcare personnel in Emergency Department.Methods: Our study is a prospective analytical observational study. The study population included nurses, emergency medicine residents, specialists and faculty member working in the Emergency Department. The three-part questionnaire form consists of 54 questions. Data were collected using a personal information form containing socio-demographic characteristics (14 questions), the Rosenberg Self-Esteem Scale (RSES) form (10 questions) and the Rathus Assertiveness Schedule (RAS) (30 questions).Results: 217 participants were included. The median of RSES scores of the individuals was found to be 31 (10-40) and the median RAS of 20 (-42-69). Most of the participants did not receive any training on self-esteem or assertiveness (79.3% and 88%, respectively). Majority of participants stated that they did not have difficulty expressing themselves. RSES scores of those who stated they needed self-esteem training were found to be lower (p <0.001). RAS scores of those who needed assertiveness training were found to be lower than those who did not, and this difference was statistically significant (p <0.001).Conclusion: Self-esteem and assertiveness levels of the healthcare professionals working in the emergency department are high. Although individuals' education about self-esteem or assertiveness does not change their self-esteem and assertiveness, those with low self-esteem and assertiveness feel a need for these issues.