Abstract
The comfort satisfaction of basic facilities of the rail transit transfer station will influence pedestrian choice of vehicle. Aiming at the problem of traffic jams in Changchun in China, we designed a satisfaction questionnaire to investigate the factors which might affect the pedestrian satisfaction in rail transit transfer station in Changchun. By using the statistical methods, including correlation analysis, factor analysis and comparative analysis of satisfaction and importance, we analyzed the survey data, and get the results of analysis. Some suggestions for rail transit transfer station based on the results are given.
Highlights
With the development of society, the phenomenon of urban traffic is becoming serious day by day
City rail transit transfer stations play an important role in public Transport
Customer satisfaction models ACSI (American Customer Satisfaction Index) are widely used by people who make research about satisfaction which is a classical model of research satisfaction made by Fornell et al (1996) [1]
Summary
With the development of society, the phenomenon of urban traffic is becoming serious day by day. City rail transit transfer stations play an important role in public Transport. It is necessary for us to learn about whether citizens satisfied with city rail transit transfer station. (2015) Investigation and Analysis of Satisfaction of Rail Transit Transfer Station Facilities in Changchun. (2007) [5] study Pedestrian Traffic by using simulation and experiments. (2004) [6] describes the development of a new type of simulation tool for the assessment of designs of public transport facilities. In this paper we use ACSI models to construct the pedestrian satisfaction model in transportation. We designed the satisfaction questionnaire to investigate the factors which might affect the pedestrian satisfaction in rail transit transfer station. We propose some suggestions about the rail transit transfer station
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
