Abstract

The COVID-19 pandemic has prompted a widespread shift toward virtual learning across various educational domains, significantly impacting music instruction. This qualitative study, conducted at a university in the Eastern Cape Province, delved into the experiences of third-year undergraduate music students enrolled in the "Singing and Choral Techniques" module. Guided by the Technology Acceptance Model (TAM) and Constructivist Learning Theory, the research employed thematic analysis on in-depth interviews with 30 purposefully sampled students, revealing intricate dynamics related to technology, collaboration, student engagement, and motivational factors. Findings not only illuminate the challenges faced by students but also present innovative strategies aimed at elevating the quality of online teaching. Key motivational factors, including effective time management and interactive teaching methods, emerged as crucial elements for fostering meaningful online learning experiences. These insights are paramount for educators and policymakers, shaping the trajectory of online music education. The study emphasised the importance of strategic investments in technology, the creation of collaborative environments, targeted student support, and specialised training for educators. Policymakers can leverage these insights to formulate inclusive policies and initiatives that enhance the quality of virtual music education. Serving as a guiding compass for music education in the digital age, this research not only highlighted hurdles encountered but also unveiled innovative solutions, thus contributing significantly to the evolving landscape of online music education.

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