Abstract
Current study is to investigate the relationship between organizational culture and excellence performance based on EFQM model in small and medium enterprises of Bandar Abbas (Iran). The study population consisted of 249 managers, deputies and experts in small and medium enterprises based in the industrial towns of Bandar Abbas and 152 of the statistical population using cluster sampling – randomly were selected as sample size. In order to collect data, 2 questionnaires were used. These 2 questionnaires’' were about organizational culture and excellence performance based on EFQM model and their validity and reliability was measured. Analysis of collected data was performed using Pearson correlation test and also describing the collected data, was performed using descriptive statistical methods such as frequency tables and graphs and the frequency histogram by computer and SPSS software. Result of the study showed that there is a significant relationship between different kinds of organizational culture and excellence performance based on EFQM model. Finally, limitations on this project and suggestions for further studies have been presented.
Highlights
History has taught us that success of any company in performance is significantly affected by its organizational culture and as such, culture has been considered one of the crucial aspects of management and organization in recent decades (Mamizadeh, 1995)
The purpose of this study is to understand the relation between organizational culture and excellence performance based on EFQM model in small and medium enterprises of industrial towns of Bandar Abbas
Validity and reliability: To determine the validity of the study, the questionnaires of organizational culture and excellence performance based on EFQM model, along with the subject and hypothesis of the study were presented to 5 management professors and experts to comment on the suitability of the options and their
Summary
History has taught us that success of any company in performance is significantly affected by its organizational culture and as such, culture has been considered one of the crucial aspects of management and organization in recent decades (Mamizadeh, 1995). Excellence models provide tools for organizations to assess their status in the path of excellence and balanced growth. These models help the organizations to identify the differences by comparing the present situation and the desired one (ideal or desired); and based on these differences and investigating their causes, they determine and implement solutions for optimization of existing situation. The purpose of this study is to understand the relation between organizational culture and excellence performance based on EFQM model in small and medium enterprises of industrial towns of Bandar Abbas. To achieve this goal, one of the most efficient organizational culture models by Richard L. Deft and one of the most complete excellence models (EFQM) has been used
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