Investigating the Readiness of Hospital Social Workers to Respond to Domestic and Family Violence

Abstract

ABSTRACT Domestic and family violence (DFV) is recognised as a health care priority. Women experiencing DFV use health services at a higher rate than the general population. Hospital social workers are an important component of a public hospital response to domestic and family violence but how prepared are they for this role? This research study explored the readiness of social workers in a Melbourne metropolitan hospital setting to respond to DFV. Results indicated that although the social workers had a knowledge base highly relevant for responding to DFV, many lacked specific knowledge of risk assessment, safety planning, legislative responsibilities, and referral pathways for support, including legal support. As a result, it was likely that they were not adequately responding, either by not recognising when they needed to, or with knowledge and confidence when they did. They also identified a range of organisational enablers, including policy, time, and safe conversation spaces. IMPLICATIONS Hospital social workers have a central role to play in responding to domestic and family violence. Hospital social workers need to be better prepared for domestic and family violence responses. Social workers require ongoing training and organisational support including practice protocols and guidelines, and the provision of time and private, safe spaces for sensitive conversations to occur. Universities should ensure that the role of hospital social workers is considered within curriculum addressing the area of domestic and family violence (DFV).