Investigating the effectiveness of team communication and the balance of member contributions on knowledge acquisition

Abstract

This study aims to explore the effect of project team communication and the balance of member contributions on knowledge management, specifically in the case of knowledge acquisition by project managers when multiple projects are being managed within the oil and gas industry. The study uses the quantitative research method and a survey questionnaire that targeted multiple-project managers to collect the data utilised in the testing of the research hypotheses. The multiple regression approach was used to analyse the collected data. A total of 184 multiple-project managers participated in this study. The results show that both communication and the balance of member contributions have significant positive impacts on knowledge acquisition in a multiple-project management setting. The findings of this study facilitate a holistic understanding of project team collaboration through two factors, i.e., “communication” and “balance of member contributions”, which influence knowledge acquisition by project managers within organisations. This understanding will improve the effectiveness of the knowledge management (KM) process and increase project manager efficiency.