Abstract
This paper presents a study of occupational stress experienced by bus drivers in Universiti Teknologi Malaysia (UTM). The objectives of the study are i) to identify contributing factors leading to high stress among bus drivers and ii) to investigate the effect of occupational stress on bus drivers. A set of questionnaires consisting of demographic information, stressors leading to occupational stress, and strain of occupational stress was distributed to fifteen bus drivers working in UTM. The study used Statistical Package for the Social Sciences (SPSS) to analyse the data and correlation between the contributing factors and occupational stress among the bus drivers. Poor design of bus seat was identified as the leading factors to occupational stress among bus drivers. The bus drivers felt uncomfortable seating and driving for long hours. The seat is not ergonomic to bus driver’s back and body frame. Fatigue, headache, and dizzy are common effects of occupational stress to the bus drivers.
Highlights
Occupational stress can be defined as the working environment or nature causing stress to workers [1]
Occupational stress contributes to bad driving behaviour, which leads to accidents [10]
15 participants of this study are male. 60% of the bus drivers have normal body mass index (BMI) and another 40% are in the overweight category
Summary
Occupational stress can be defined as the working environment or nature causing stress to workers [1]. In the pursuit for excellence and job demand, some workers in the manufacturing sector are experiencing occupational stress, which includes the upper and lower positions. Poor worker’s abilities and inadequate knowledge to match the higher demand, as well as the situation of work environment could be categorised in occupational stress [2]. According to [15], at the extreme, high demand in job task and low control on these conditions are associated with heart and cardiovascular problems, anxiety and depression, and involved in misuse of drugs. Occupational stress contributes to bad driving behaviour, which leads to accidents [10]. The number of fatalities involving road users are increasing year by year as vehicle ownership is increasing
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