Abstract
This paper investigates the impact of human resource practices (HR) on employee performance in selected banks in the Philippines. Survey questionnaires were deployed among employees from selected banks in the Philippines to assess the implementation of HR practices such as recruitment and selection, training and development, employee relations, and compensation and benefits in their respective organization. The survey questionnaire also aids in determining the bank employees’ evaluation of their accomplishment in terms of extent, timeliness, and quality. Data were analyzed and interpreted using mean, frequency, percentage, multiple linear regression, and correlation. Results showed that implementation of HR practices helped bank employees meet the accomplishment expected from them with regard to extent, timeliness, and quality. Meanwhile, among the four HR practices, training and development and compensation and benefits have significant impact on employee performance. Included in the identified improvement strategy, is for the bank organization to realign their HR practices to adapt during uncertain times, for instance, this pandemic. Realignment should focus on shift to online/ virtual conduct of recruitment and selection to ensure maintenance of adequate workforce; provision for online courses, trainings, and seminars for employees’ continuous learning development; having programs/ activities in place to be able for the employees to be reconnected with their colleagues and the organization; and possible early release of compensation to keep the employees financially able.
Highlights
Organizations are posing new challenges in the context of human resource acquisition and optimization in today's modern dynamic business setting
| ABSTRACT This paper investigates the impact of human resource practices (HR) on employee performance in selected banks in the Philippines
Result Discussion The data are presented in the order and sequence of the questions raised in for clarity and consistency, to wit: (1) the assessment of respondents on the extent of implementation of human resource practices based on recruitment and selection, training and development, employee relations, and compensation and benefits, (2) the assessment of respondents on their performance in terms of extent, timeliness, and quality of accomplishment, in consideration of the Human Resource (HR) practice being implemented, (3) the impact of HR practices on employee performance, (4) the challenges encountered by the employee with regards to human resource practices, and (5) improvement strategy that may be developed based on the findings
Summary
Organizations are posing new challenges in the context of human resource acquisition and optimization in today's modern dynamic business setting. This study seeks to determine the impact of HR practices on employee performance in selected banks in the Philippines and find out which among Recruitment and Selection, Training and Development, Employee Relations and Compensation and Benefit has a substantial impact on how they carry out their respective tasks. Preliminary discussion with people whom the researcher knows to be working in a particular bank in the Philippines revealed that the top three HR practices, which they considered as significant factors for them to work more and improve their performances, are compensation, training and development, and health and safety plans/ activities by their organization, with the last having extension to their immediate family members. One of the preliminary information gathered revealed that some units of banks in the Philippines, conduct weekly update meetings, encourage their employees to attend e-learning modules, webinars, etc, in order for the employees to feel their connection with the organization
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