Abstract

In an information society, information has become one of the most valuable asserts to an organisation. This is even more important in the mining industry in Africa where production lines are highly sensitive and decision makers are dependable on correct information to make decisions. One of the systems that can provide for the information needs of an organisation - Business Intelligence (BI) systems - unfortunately has a high failure rate. Some of the reasons can be attributed to technical issues (such as data structures, data warehouses), process issues (information retrieval processes and analysis), human issues (resistance to adoption) and the complex nature of BI.

Highlights

  • One of the many goals of a business is to seek profit through offering a market-leading product or service that yields profitable returns for shareholders, which in turn provides continuity and growth to a company [2]

  • 50% of the respondents believe the Business Intelligence (BI) system, in particular the systems are not integrated into their daily job tasks. 35% of users have a neutral feeling towards the BI system. 15% of the employees believe the BI systems fit fairly well into their daily tasks

  • Factors related to the work environment suggests that the availability of a BI system that supports decision making is a fairly new concept at the mine

Read more

Summary

Introduction

One of the many goals of a business is to seek profit through offering a market-leading product or service that yields profitable returns for shareholders, which in turn provides continuity and growth to a company [2]. Managers face a variety of challenges such as: leadership adjustment, talent management, technology, organisational culture and decision making [3]. Despite these daily challenges, managers need to constantly explore ways of improving the organisation’s performance. Business Intelligence (BI) systems aims to assist management on challenges such as decision making, by providing timeous, accurate and reliable means of making informed decisions and predictions about the future [4]. The right strategic decisions can differentiate a product or service from its rivals, increasing market share and competitiveness

Objectives
Findings
Discussion
Conclusion
Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.