Abstract

Diversity and inclusion are important metrics for employers to build a reputation as an employer of choice. However, existing literature provides an ambiguous understanding of the topic, as debates among scholars regarding the actual impacts of diversity on the performance of organizations are ongoing. In this regard, this study surveyed 173 employees to obtain an honest picture of how they perceived their employers' commitment to preserving diversity and inclusion at work. This study found that many respondents were unsure of the inclusive practices their employers carried out due to gaps between what their employers promised to deliver and what they actually delivered.

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