INVESTIGAÇÃO DA PRODUÇÃO CIENTÍFICA EM PESQUISAS DA ÁREA DE ENGENHARIA III E ADMINISTRAÇÃO, CIÊNCIAS CONTÁBEIS E TURISMO RELACIONADAS À AVALIAÇÃO DE DESEMPENHO ORGANIZACIONAL

Abstract

Resumo artigos investigados da area de Engenharia III abordaram a avaliacao de desempenho organizacional em pesquisas de cunho teorico e na area da Administracao, Ciencias Contabeis e Turismo correspondentem a 72% das pesquisas investigadas. As ferramentas gerencias mais utilizadas na areas de Engenharia III, temos: o Balanced Scorecard (BSC) e o Metodo Analytic Hierarchy Process (AHP). Na area de Administracao, Ciencias Contabeis e Turismo, sao: Analise Envoltoria de Dados (DEA) e o Balanced Scorecard (BSC). Verificou-se ainda, que predominam as ferramentas que possuem caracteristicas de modelos estruturados, conforme a categorizacao de Muller (2003). Palavras-chave: Avaliacao de Desempenho Organizacional; Engenharia III; Administracao; Ciencias Contabeis e Turismo. ABSTRACT The study attempts to give an overview of scientific research in the area of Engineering III and Management, Accounting and Tourism by identifying the key management tools, proposals and / or applied for assessment of organizational performance, published in national journals of their areas as the list Qualis / Capes from the years 2007/2009, the period from 2000 to 2008. To attain the goal of this research was carried out a mapping of 434 selected articles, using a standardized form to identify some important foci of analysis. Next, we performed a content analysis of each individual article. In the survey identified that 59% of the articles investigated the area of Engineering III addressed the assessment of organizational performance in theoretical and research in the area of Administration, Accounting and Tourism corresponding to 72% of the studies investigated. Managers the tools most used in the Engineering III, we have: the Balanced Scorecard (BSC) method and the Analytic Hierarchy Process (AHP). In the area of Administration, Accounting and Tourism are: Data Envelopment Analysis (DEA) and the Balanced Scorecard (BSC). There was still dominated by tools that have characteristics of structured models, according to the categorization of Muller (2003). Keywords: Assessment of Organizational Performance; Engineering III; Administration; Accounting and Tourism.