Abstract

Evaluating and selecting information systems projects for development in an organization are a multicriteria group decision-making problem in which multiple, often conflicting criteria have to be considered by several decision makers whose preferences in the decision making process are often inter-dependent. To effectively solve this problem, this study presents an intuitionistic fuzzy approach with the use of intuitionistic fuzzy values for adequately modeling the subjectiveness and imprecision of the decision making process. The inter-dependence of the preferences of the decision makers are properly represented by the use of fuzzy measure. An intuitionistic fuzzy group decision making method with Choquet integral-based TOPSIS is utilized for determining the overall performance of alternative information systems projects across all the criteria, leading to effective decisions being made in evaluating and selecting information systems projects. An example is presented for demonstrating the applicability of the proposed approach for solving the information systems project evaluation and selection problem in the real world setting.

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