Abstract
This paper describes the experience of introducing the Goal-Question-Metric approach for software development process metrication to INTRACOM’s Software Design Centre, based on the AMI methodology. This process improvement experiment, named PITA, was supported by EU funds as an ESSI project (prof. no. 21305). The main objective was to provide a comprehensive and relevant frame of measurements to enable software developers to control and eventually improve the processes they employ, thus ensuring consistently high-quality products. The approach involved a formal CMM assessment and derivation /introduction of systematic measurements at project and organisational level, based on goal-tree analysis.KeywordsAMI (Application of Metrics in Industry)CMM (Capability Maturity Model)ESSI (European Systems and Software Initiative)GQM (Goal Question Metric)measurement planPIE (Process Improvement Experiment)PITA (Process Improvement Through AMI)Policy Deploymentsoftware metricsSEI/CMU (Software Engineering Institute at Carnegie-Mellon Univ.)SEPG (Software Engineering Process Group)SPI (Software Process Improvement).
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