Intrinsic Emotion Recognition Considering the Emotional Association in Dialogues

Abstract

Computer communication via text messaging or Social Networking Services (SNS) has become increasingly popular. At this time, many studies are being conducted to analyze user information or opinions and recognize emotions by using a large amount of data. Currently, the methods for the emotion recognition of dialogues requires an analysis of emotion keywords or vocabulary, and dialogue data are mostly classified as a single emotion. Recently, datasets classified as multiple emotions have emerged, but most of them are composed of English datasets. For accurate emotion recognition, a method for recognizing various emotions in one sentence is required. In addition, multi-emotion recognition research in Korean dialogue datasets is also needed. Since dialogues are exchanges between speakers. One’s feelings may be changed by the words of others, and feelings, once generated, may last for a long period of time. Emotions are expressed not only through vocabulary, but also indirectly through dialogues. In order to improve the performance of emotion recognition, it is necessary to analyze Emotional Association in Dialogues (EAD) to effectively reflect various factors that induce emotions. Therefore, in this paper, we propose a more accurate emotion recognition method to overcome the limitations of single emotion recognition. We implement Intrinsic Emotion Recognition (IER) to understand the meaning of dialogue and recognize complex emotions. In addition, conversations are classified according to their characteristics, and the correlation between IER is analyzed to derive Emotional Association in Dialogues (EAD) and apply them. To verify the usefulness of the proposed technique, IER applied with EAD is tested and evaluated. This evaluation determined that Micro-F1 of the proposed method exhibited the best performance, with 74.8% accuracy. Using IER to assess the EAD proposed in this paper can improve the accuracy and performance of emotion recognition in dialogues.