Abstract

Task interruptions of healthcare providers are frequent, unpredictable and universal. They have been extensively studied for several years, and demonstrated to have major consequences for health care personnel (exhaustion and stress) and patients (medication errors or delays in treatment). Many studies have evaluated protocols to limit task interruptions and their deleterious consequences, but several obstacles stand in the way: their ambivalence (potentially beneficial consequences), their omnipresence in hospital culture and their acceptability. This article reviews the current state of knowledge on task interruptions, their consequences, the means of combating them and future prospects.

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