Abstract

The aim of this study was to describe and interpret interprofessional collaboration between healthcare professionals (HCPs) working at the district psychiatric centre (DPC) and employed in community mental health care (CMHC) using a dialogue-oriented co-operative approach. Data were collected by means of multistage focus groups and qualitative content analysis was performed. The main theme “development of interprofessional collaboration by means of organisational strategies and interactional styles” encompassed the following categories: “improved communication skills,” “developing structures for coordination and responsibility” and “ increased professional insight into the values and conditions necessary for decision-making.” In conclusion, more attention should be paid to leadership in terms of coordination and feedback. The HCPs must be acknowledged, understood and strengthened in their work to improve the quality of CMHC. Finally, we recommend that a range of organisational and administrative models of care be used in order to support improvement work.

Highlights

  • As in most other western countries, community mental health care (CMHC) in Norway has undergone many changes and a variety of care models and programmes have been introduced [1, 2]

  • The healthcare professionals (HCPs) must be acknowledged, understood and strengthened in their work to improve the quality of CMHC

  • Availability, differentiation of treatment services, and collaboration were emphasised by Holst and Severinsson [7], who found a lack of continuity in the collaboration between CMHC and psychiatric hospital care

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Summary

Introduction

As in most other western countries, community mental health care (CMHC) in Norway has undergone many changes and a variety of care models and programmes have been introduced [1, 2]. Lack of coordination leads to comprehensive, long-term health problems, including mental illness and substance abuse [1]. Such patients are at high risk of experiencing adverse clinical events after discharge from hospital to their home [4]. As part of the specialist health care services, a District Psychiatric Centre (DPC) is expected to collaborate with the CMHC and provide out-patient services in the patients’ community [6]. Availability, differentiation of treatment services, and collaboration were emphasised by Holst and Severinsson [7], who found a lack of continuity in the collaboration between CMHC and psychiatric hospital care. Different care ideologies and goals as well as inability to work together and make use of each other’s competence rendered the collaboration between psychiatric care and community social services problematic [8]

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