Interpersonal skills and emotion management: Impact of leadership on job satisfaction of workers

Abstract

Psychological cognition is an important aspect in human psychology and management. This article is aimed to look at interpersonal emotional management interpersonal emotion management as a theoretical important indicator of job satisfaction. The main discussion is on how to predict employees’ job satisfaction through the implementation of interpersonal emotion management strategies and the main source of research is review of existing literature. This review addresses the gap in the literature by reviewing the role of interpersonal emotional management on followers’ job performance. This review finds the relationship between interpersonal emotional management which consists of four dimensions: circumstance adjustment, attentional placement, cognitive change, modulation of emotional response and job satisfaction. Overall, this literature review contributes to the interpersonal emotion management and job satisfaction literatures by providing meaningful management implications to the organizations.