Internet of Things (IoT) on E-commerce Logistics: A Review

Abstract

A revolutionary technology Internet of Things in the global infrastructure of e-commerce business that provides extreme transparency to supply chain management and other related departments. In RFID technology, network transmission interconnection, signal processing, and computing information are common, and the continuous link is achieved between products or customers and products. The actual-time data achieved through RFID further helps in monitoring activities of products from production to warehouse to end customer, and thus efficiency in managing the system and methodical management is possible. In this review, the trends of expansion of IoT in e-commerce through different phases or stages have been studied, starting from when e-commerce meant telesales. Also, this study talks of various advantages this IoT technology has brought to the e-commerce industry, then talking of challenges in e-commerce enterprises which includes both technical and personal perspectives. This study also considers the working of IoT in production and warehousing logistics which are crucial for any type of supply chain work.