Abstract
The paper deals with the phenomenon of lean management in higher education analyzed within the context of internationalisation process in Polish higher education as a means of ensuring inclusive global higher education space. Lean management is looked upon as one of the 21st century models of university management transplanted from the sphere of private enterprises and business companies’ management. The empirical analysis has been conducted with the use of statistical data provided by the official website of Jagiellonian University, Krakow, Republic of Poland. The data have been collected in accordance with the following internationalisation process indicators: amount of bilateral Memoranda of Understanding; Inbound Mobility: number of foreign students who have completed the full cycle bachelor's / master's degree; Inbound Mobility: number of foreign students who have completed the full cycle PhD’s degree; Inbound Mobility: participation in Quin Jadwiga Fund granting schemes; Inbound Mobility: participation in Erasmus / Erasmus+ Programme; Outbound Mobility: participation in Erasmus / Erasmus+ Programme; number of outbound mobile students in accordance with bilateral agreements; number of inbound mobile students in accordance with bilateral agreements; number of outbound mobile staff in accordance with bilateral agreements; number of inbound mobile staff in accordance with bilateral agreements. The collected data have shown gradual increase of internationalisation process indicators and allowed concluding that the introduction and support of lean management principles in higher education promotes the intensification of the internationalisation process.
Highlights
Modern higher education institutions (HEIs) function within the global competitive environment (Barth et al, 2007)
One of the most promising approaches at present is focused on the idea of using the concept of lean production or lean management in higher education (Balzer, 2010; Douglas et al, 2013; Drotz, 2014; Liker, 2004), based on flexible methodologies, principles of effective resource management, attention to consumer needs, concentration on the problem of eliminating all types of resource losses, effective use by management entities of their own intellectual potential
The end of the 20th century in higher education was marked by the general understanding among the key actors that the concepts and models of university management which were widely used at the time had become less effective
Summary
Modern higher education institutions (HEIs) function within the global competitive environment (Barth et al, 2007). Research conducted within the events shows that lean management, bearing in mind the essence of this concept and the way of implementing changes based on self-reflection, can be successfully used in HEIs. The main benefits include: changing the attitudes of employees, creating and working in interdisciplinary teams, better communication and co-operation, respect, mutual understanding, looking at the process through the eyes of the client (student, employee, doctoral student, lecturer) and increasingly more effective use of university resources by eliminating waste, freeing students and administration from unnecessary bureaucracy through slimming down the processes and procedures, increasing the transparency of action, ordering documentation and effective management. STRATEGIC GOAL 4 Continuous promotion of Polish HE both within the country and abroad
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