International Students' Perceptions of Virtual Service Learning Program Amidst COVID-19 Pandemic

Abstract

This article presents two Thai international students’ accounts of their lived experiences during a virtual service learning (community service) program due to the global COVID-19 pandemic. Semi-structured interviews and participants’ reflection data were thematically analyzed through the lens of positive and negative emotions so as to explore participants’ perceptions of virtual service learning. Findings indicate that the pandemic situation was not a barrier to contributing positively to society. One of the positive effects of community service activities is that such activities could build students’ creativity. It was also found that despite bad internet connectivity in their respective areas, the final-year international students were able to adapt to both academic and non-academic environments. This indicates that all international students should maintain their positive feelings when completing their service-learning program.