Abstract
This article presents the evaluation of a staff exchange program between a US and a German non-profit social service agency. The program’s 12-year history, challenges, and successes are presented. Focus group and in-depth interview findings include the following: (1) support from leadership and staff impacts sustainability, (2) development of collaboration principles is key for continued partnership, (3) financial input seems small when compared to outcomes, (4) traveling abroad and hosting fosters positive learning experiences, (5) agencies learned to better position themselves and increased their retention, and (6) themes among staff include observing, reflecting, and learning from each other. Suggestions for replication are made.
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