Abstract
The worst nightmare for most nonprofit board members is a complaint that sparks an investigation of misconduct at the organization. The ember may have been burning for some time before the board becomes aware or may be a sudden wind‐driven catastrophe that started with one person's bad or inept act. No matter the source, how can the board best surround the organization with a defensible space? And, once battling the heat of the disaster, what to do? This article discusses best practices in board policies that help to identify issues early, respond early and minimize the toll of an investigation.
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